When you fill out the form above and ship the shocks in they are first received by having pictures taken, a customer profile generated and the job is given a workflow.  Physical work begins with a damage inspection. Perch heights are left alone or documented and each damper is given an ID sticker for tracking the work performed.  The condition of major components such as the oil, shaft surface, piston, bores and the inside surface of the main body will be inspected.  If the physical parts fundamentally required are undamaged, the service will move forward.

    In general, a full rebuild consists of fresh oil, seals, shim damage, knob functionality, resurfacing of the shaft and separator piston o-ring groove and a very thorough cleaning.  Any damaged parts found at any point are an additional cost and will only be quoted once the inspection is completed.  If parts are under a 15% difference to overall cost of the rebuild we will automatically continue.

    We utilize heavy duty heated parts washing equipment for most exterior parts and a professional level ultrasonic cleaner when required to clean internal component parts thoroughly in places not possible to reach.

    Each brand/model has their own level of time commitment to work on, parts pricing and process so each brand/model may have its own service cost.  If in doubt it is best to contact us about your needs so we can set the appropriate expectations.